OUR SERVICES

As of today, there is very little enforcement of regulation when it comes to preventing online scammers from committing fraud; there are little to no official agencies that oversee online trading. That is why Action Refund works as hard as possible and uses existing regulations to make sure every person who approaches us gets the most professional fund recovery service available.

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DOLLARS REFUNDED IN THE PAST MONTH

The process begins with you filing a complaint with us, detailing the scam to which you have fallen victim to. We offer free consultation which will allow our professional team to asses your case and let you know if it has any merit. Once we go over all the details of your story, we will assign you with one of our case managers who will accompany you throughout the entire process. You will be able to contact your assigned case manager at any time and provide them with any evidence relating to you situation.

Our work

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Step 1

Consultation

Action Refund's comprehensive services include a free consultation where we will provide you with all the information that is necessary to begin your case. If action is required, our company will investigate the matter and represent you before the fraudulent company, your bank, regulators, and any other necessary agency.

Step 2

Collection of information

Upon collecting all the necessary information and establishing that your request is valid and that fraud has indeed occurred, you will receive information and instructions as to how we will begin the process of getting back your lost funds.

Step 3

Refund

Together with you, we will decide on the best and most efficient course of action in order to successfully recover your funds.

Step 4

Protection

With us, you can be certain all measures are taken to guarantee you the best chances of success and to get back what is rightfully yours.

FAQs

What is a chargeback?

A chargeback is the process which allows you to retroactively cancel a credit/debit card transaction. The process begins the moment a request is filed with the bank that issued you the card.

I authorized these transactions weeks/months/years ago, is it still possible to do a chargeback?

Visa® and Mastercard® guarantee that you can apply for a chargeback at any time within 120 days from the date of the transaction. Under certain conditions, that period can be extended to up to 540 days. In certain jurisdictions, the law provides you with even more time. As time passes by, it typically becomes more and more difficult to trace your lost funds. Fraudulent companies tend to declare bankruptcy or go defunct in order to avoid paying back stolen funds, only to come back afterwards under a different name. However, as mentioned above, there is no specific time frame in which the task becomes unworkable. There have been people who managed to recover their funds several years after the fraudulent transaction occurred. As part of our free consultation, we will determine & advise you on how probable it is to trace back your money and successfully perform a chargeback.

If I authorized these transactions in the first place, won’t the bank hold me responsible for them?

No. Any authorized transaction must result in you receiving the service that you were promised. These fraudulent companies do not engage in truthful practices. Even if the company followed their obligation to you, it must also meet specific regulatory obligations in order for the transaction to be considered legally binding. Most of these unregulated scam companies aren’t able to justify their practices, therefore making all such transactions illegal and open for dispute.

Why should I go with Action Refund and not pursue this on my own?

When attempting to perform a chargeback, you must be able to provide all the necessary information which isn’t generally requested from you by the bank, while at the same time adhering to the guidelines and requirements of your specific banking institution. Furthermore, you normally only get one attempt to properly dispute a charge. Our experts at Action Refund specialize in building and representing our clients at the highest and most professional level necessary to get your chargeback approved. We know the specifics which maximize your chances of success and have an array of tools at our disposable which isn’t typically available to those who aren’t familiar with how this process works.

What are the chances of successfully recovering my funds?

That all depends on specific details of your case, as every situation is unique. Following your free consultation we will provide you with our preliminary assessment, which includes your likelihood of success. Action Refund will never instill false hopes in our potential clients. If we believe that you have a case with a high probability of success, we will provide you with all of the available recovery options, and when we take on a case, we guarantee to leave no stone unturned in the pursuit of recovering what is rightfully yours.

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Have a problem?

Thanks to our past experience and panel of experts, backed by a database of known online scams, we are able to provide our services in order to help our customers retrieve their lost funds. We are here for each and everyone of you who have fallen victim to any sort of online scam. Our team is ready to track down your money, no matter how dire the situation may seem, and get you back what is rightfully yours.

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